1/15/2024 0 Comments Naperville il hotel indigo![]() ![]() We have always tried to manage this important asset in a very responsible way. Please know that our decisions to operate the hotel in this pandemic were well thought-out but were difficult given what we have been dealing with these past 14 months. We also directed our hotel guests to Sparrow Coffee in our lower lobby and we provided an assortment of breakfast items in our Market-Place including coffee, bagels, muffins, breakfast cereals, yogurts et cetera. ![]() In an effort to provide some alternative options, we did offer breakfast in our rooftop restaurant Santo Cielo over the weekends. The Covid-19 impact on our hotel was very significant as we furloughed about 80% of staff following the reduction in business and leisure travel. Clearly these are great amenities the hotel has but because of the Covid-19 pandemic, and in accordance with the guidelines from the State of Illinois, we have had no choice but to close the fitness center and the food and beverage offerings on the second floor. I sincerely empathize with you for not being able to utilize the fitness center and dine in our restaurant for breakfast. I truly apologize that your were placed in a guestroom close to an elevator when you specifically asked not to be there clearly this was a mis-step on our part and we have addressed this as part more customer-focused training. I greatly value your comments and have addressed all the areas that were within our control. ![]() This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).Dear Guest - Thank you for your feedback and comments about the limited offerings in the hotel. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property commonly-touched surfaces are cleaned with disinfectant between stays bed sheets and towels are laundered at a temperature of at least 60☌/140☏.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place staff at the property wear personal protective equipment a shield is in place between staff and guests in main contact areas periodic temperature checks are conducted on staff temperature checks are available to guests.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast and lunch.Each guestroom is kept vacant for a minimum of 24 hours between bookings.This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global), Intertek Cristal (3rd party expert - Global), and SafeStay (AHLA - USA). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions. The preferred airport for Hotel Indigo Naperville Riverwalk, an IHG Hotel is Chicago O'Hare Intl. Airport (ORD) - 45.8 km / 28.4 miĬhicago, IL (DPA-Dupage) - 23.2 km / 14.4 miĬhicago Midway Airport (MDW) - 50 km / 31.1 miĬhicago, IL (PWK-Chicago Executive) - 57.5 km / 35.7 mi North Central College Fine & Performing Arts - 1.1 km / 0.7 miĮdward Hospital - Main Campus - 1.3 km / 0.8 miĮdward-Elmhurst Heart Hospital - 1.6 km / 1 miĪdvocate Medical Group Vein Clinic - 1.6 km / 1 miĬhicago O'Hare Intl. Saints Peter and Paul Catholic Church - 0.9 km / 0.6 mi Moser Tower and Millennium Carillon - 0.6 km / 0.4 mi Naperville Convention & Visitors Bureau - 0.4 km / 0.2 mi Naper Settlement Museum - 0.2 km / 0.1 mi Distances are displayed to the nearest 0.1 mile and kilometer. ![]()
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